Online Privacy Policy

Your privacy on the internet is important to us at Our online privacy policy ("Privacy Policy") describes the types of information we gather online and how we use it. Please read this information carefully. If the online information practices of change, we will let you know by posting the Privacy Policy adjustments on our Web site. At that time, we will remind you that you always have the opportunity to opt out of any new use of your Personal Information (as more fully set forth below). This Privacy Policy does not cover our offline privacy practices.

Use of Information by

We gather certain types of customer information in an effort to improve your shopping experience and to communicate with you about our products, services, promotions and contests. may also use this information to make offers to you, help us develop and improve and tailor our site to your interests.

Information Collected by collects two types of information about users: "Personal Information" (such as name, email address, mailing address, phone number, credit card number and the items you purchase) and "Aggregate Information" (such as information about how many users log on to our sites on a daily basis).

Personal Information Collected Online by

Personal Information is collected online when users voluntarily register with to purchase items, receive electronic newsletters, use community and communication services, answer surveys and enter contests and other promotional opportunities provided on, when users make a purchase, and when users utilize the "Email to a Friend" feature. We also maintain a record of your product interests and purchases online. We may receive personal usage and demographic information from our stores and from third parties we work with.

Aggregate Information Collected Online by

Aggregate Information is nonpersonally identifiable/anonymous information about you, such as age, gender, types of products purchased, pages you access most frequently or search terms you enter. Aggregate Information is used in a collective manner, and no single person can be identified by that compiled information. For example, the number of people who shopped at during a specific time period is Aggregate Information that does not personally identify a specific user. Tracking Internet Protocol (IP) addresses is one method of collecting Aggregate Information about your activities online and information volunteered by you. An IP address is a number that is automatically assigned to your computer whenever you surf the Web. The computers, which deliver the Web pages to you, automatically identify your computer by its IP address. When you request a page from our site, our servers log your IP address.

Sharing Information Collected Online with Third Parties, Service Providers, Consultants and Affiliates does not share, sell or trade with third parties your Personal Information gathered online, such as email addresses, Personal Information collected as part of an online survey or other specific details about you, except with your consent or as described in this Privacy Policy. We do not contribute to or participate in cooperative databases, which give other companies access to such Personal Information. For privacy purposes, all information relating to our customers is stored on a secure server, and all credit card information is stored in an encrypted format. may share Personal Information gathered online with our service providers and consultants or for any internal business purpose and may also divulge Personal Information if such action is required for or any of our service providers or consultants to comply with any valid legal process, such as a subpoena, search warrant, statute or court order, or any valid administrative request from a law enforcement agency, or if or any of our service providers or consultants believes that membership has been used to commit unlawful acts or acts that may endanger the health or safety of another user or of the general public. In addition, receives personal usage and demographic information from its affiliates and from third parties and uses this information to improve our products and services. may share Aggregate Information with affiliates, service providers and consultants for any internal business purpose and with third parties for their advertising and promotional purposes.

Use of Cookies

A cookie is a small data file that Web sites, when you visit them, often store on your hard drive. A cookie may contain information (such as unique user ID), which is used to track the pages of the sites you've visited. uses cookies to, preserve the contents of your shopping bag between your visits. also uses cookies to measure activity on our site, which allows us to determine which areas and features of our site are most popular. This information allows us to make improvements and updates to enhance your experience. Parts of our site, specifically our ‘Products’ and ‘Shopping Cart’ areas, will not function if you do not have cookies enabled. You can set your browser to refuse cookies, or to alert you when cookies are being sent. If you turn off cookies or refuse them, though, you will not be able to make a purchase from our site, nor will we be able to recognize you as a registered user to allow you access to your account information.

Corrections To Personal Information Collected Online

You can ask us by mail for a summary of any Personal Information that has retained about you. Please address your request to All Tile & Stone Maintenance Products, 11988 Challenger Court, Moorpark, California, 93021. We will send such information for review only to the email address or mail address that we have on file for the visitor name that is associated in our database for such information.

If at any time you wish to change, correct or update your Personal Information, please send your request to All Tile & Stone Maintenance Products, 11988 Challenger Court, Moorpark, California, 93021. Please be sure to include your email address, full name and postal address.

If at any time you wish to have your Personal Information removed from our database, please follow the instructions in the "Information Removal" section of this Privacy Policy.

Additional Information

No transmission of data over the internet is guaranteed to be completely secure. It may be possible for third parties not under the control of to intercept or access transmissions or private communications unlawfully. While we strive to protect your Personal Information, neither nor any of our service providers can ensure or warrant the security of any information you transmit to us. Any such transmission is done at your own risk. If you choose to visit our site, your visit and any dispute over privacy is subject to this Privacy Policy and our Terms of Use including but not limited to limitations of damages and application of the law of the State of California. UNDER NO CIRCUMSTANCES, INCLUDING BUT NOT LIMITED TO NEGLIGENCE, SHALL ALLTILEANDSTONEPRODUCTS.COM OR ANY OF OUR SERVICE PROVIDERS OR AFFILIATES BE LIABLE FOR ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES THAT RESULT FROM THE USE OF THE INFORMATION OR MATERIALS ON THE ALLTILEANDSTONEPRODUCTS.COM SITE, EVEN IF ALLTILEANDSTONEPRODUCTS.COM OR ANY OF OUR SERVICE PROVIDERS OR AFFILIATES, OR AN AUTHORIZED REPRESENTATIVE OF ALLTILEANDSTONEPRODUCTS.COM OR ANY OF OUR SERVICE PROVIDERS OR AFFILIATES HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Acceptance of Terms

By using the Web site, you signify your acceptance of our Privacy Policy with respect to Aggregate Information collected. By providing Personal Information to us through the Web site, you signify your acceptance of our Privacy Policy with respect to the collection and use of Personal Information. If you do not agree to this Privacy Policy, please do not use the Web site. Your continued use of the Web site following the posting of changes to these terms will mean that you accept these changes accordingly.

Last modified: February 11, 2005

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